Cole & Son ships from overseas and is not returnable
We do not accept any returns, exchanges, or refunds for Cole & Son wallpapers. If you receive your order and it is defective please email immediately with pictures of the defect including a brief description. We will begin working on your order replacement as soon as we receive your email. Please only order what you need, as we do not return wallpaper overages. If you have any questions on how to measure you can call our office 480-219-1487, we are always happy to help you with your measurements. All Sales are Final after 30 Days.
Claims for Labor Will Not be Accepted under any circumstance.
What is a wallpaper memo sample?
We offer memo samples on wallpapers which is a random dyelot of the item. Please note the manufacturers do not offer cutting for approvals on wallpapers. CFA Cutting for approvals are for fabrics only.
What is a cutting for approval vs. a memo sample?
A cutting for approval or (CFA) is a piece of the fabric that allows you to verify the dye-lot. This is $9.95 and is non-refundable. We will reserve the amount of yardage you need and send you a cutting off the reserve. You will have 10 days from the date of the reserve to approve the cutting. You are not obligated to purchase the fabric. Memo Samples come from a Random dye lot and its sole purpose is to see if you like the design.
What Size will my Samples Come In?
All samples come directly from the manufacturers. The manufacturers cut the samples usually in a generous size so that you can see the full pattern. Source 4 Interiors has no control over what size samples are sent.
How Much Do Samples Cost?
All samples are $9.95 and are non-refundable. You can order them by emailing us at email@example.com or can purchase them online through our store.
Can I Track my Sample Order?
Manufacturers send out the samples by USPS and no tracking information is available. Samples normally take from 5-7 days. If you don’t get your sample please contact us and we will be happy to assist you.
We only ship orders inside the United States. Please note Canada is considered International. If you have any questions regarding shipping please contact us by email or at our office 480-219-1487.