Terms and Conditions
Welcome to source4interiors.com we welcome you and would like to thank you for stopping by and shopping with us. If you have any questions or need assistance please contact our design consultants or call us at 480-219-1487.
Please read the following Terms and Conditions carefully.
Is Expedited Overnight or 2nd day shipping available!
Overnight and 2nd day expedited shipping is available. Please call for delivery times 480-219-1487. Delivery time is Monday Through Friday on expedited deliveries. Each Manufacturer has a cut off time for expedited shipping if it done after the cut off it is not ordered until the following day.
How are products Shipped:
All products are shipped FedEx Ground or UPS Ground. Osborne & Little uses DHL for overseas delivery.
Cancellation of an Order
While we understand sometimes you will need to cancel an order please note that cut fabrics and trims are placed once you place your order they are considered a special order as the merchandise is cut specifically for you. If you place an order with us then come back shortly thereafter and request to cancel the order we will do our best to stop the order and a processing fee of 10% will be charged to facilitate the cancellation of the order. Please note your order is placed immediately soon as you order it. Once it is in the system at the manufacturer the ordering process is instant and the product normally ships out the same day. If the item has already been cut and packaged we cannot cancel the order. We will try to do our best if you have any questions please contact us and we will be happy to assist you with any questions.
Commitment to Data Security
All personal information provided to Source 4 Interiors is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Privacy Contact Information
Free Shipping Offer
We offer FREE shipping on most orders of fabrics and wallpapers when your order is $99.00 or more. *Please note some manufacturers ship products from outside the US. Shipping will apply on any orders that ship from outside the US. We will always advise at the time of the estimate if any shipping charges will apply. A shipping cost will be provided on minimum orders. Shipping will be advised at the time of order. For the most part our standard shipping rate for items is $12.00.
Fabric Shipping Time
All items that are In-Stock ship within 1-2 business days and will arrive within Three to Five Business days once order is placed. In the event of a delay, we will notify you by email. Items that are sent directly from our suppliers may take longer, and if you order multiple items they might not arrive together. All products are sent UPS Ground Three to Five Day Delivery time. Additional shipping options are available at an additional cost please advise us when you order and we will get a quote for you.
Once you place your order and receive your merchandise if for some reason you need to do a return we must be notified within 15 days of the date of the order. Please note that custom orders once they are placed are not eligible for return or exchange. Any merchandise shipped from outside the USA is non-returnable/non-refundable. Please do not ship back any merchandise to us without contacting us. Merchandise that does not have a Return Authorization number will be rejected and sent back to you at your expense. Once we receive your request and get an approval from the manufacturer we will forward you a Return Authorization Number by email this generally takes around 48 hours.
If for any reason you need to do a return on your fabric or wallpaper order please contact us within 15 days of the date of the order. A standard Restocking fee of 45% will apply plus any shipping charges to return the merchandise back to the manufacturer. If you have any questions please contact us before you order so we can assist you. Please note on special orders or merchandise that is being made up for you directly is non-returnable. Any fabrics or wallpapers that are shipped to you from outside the US are non-returnable and cannot be cancelled once we facilitate the order. If you have any questions or concerns please contact us. Each manufacturer has a different return policy so please ask us at the time of order if you have any questions or need any information we will be happy to provide that for you…
Fabric & Wallpaper Returns
Please note any products that are special ordered or are shipped from outside the US will not be returnable such as overages for wallpaper or if you changed your mind on the product. Please request a Cutting for Approval on Fabrics or Wallpaper so you can see the product before you order. If you need assistance on measuring wallpaper or finding out information on the product please contact us and we will get that information to you.
Thibaut Design Information
All Thibaut Products are First Quality and are ordered directly from Thibaut. Thibaut provides a Manufacturers Guarantee from any defects. Any issues with this product you need to notify us within 15 days from the date of your order. When you receive your product please inspect it upon arrival if it is defective please call usand we will assist you with a return. Please call us first do not ship any product back as you have to have a Return Authorization Number. If you ship back to Thibaut without this number the packaged will be refused and returned to you at your expense. Please call us and we will assist you with any return. Please request a cutting for approval if you are not sure on an item. If you must do a return on a Thibaut wallpaper due to overage you must notify us within 15 days of the date of your order so we can process a return for you. If you need assistance in wallpaper measuring please call us we will help you figure out your exact measurements. Samples are available for on all Thibaut Products for a cost of $10/each so please inquire within. If for some reason you need to do a return on your Thibaut order please note a 45% restocking fee will apply to returns on Thibaut products.
At this time we do not offer international shipping or Canada via our website but if you are in need of having a product shipped outside the US please contact us and we will be happy to assist you.
Any questions you might have please give us a call we are always happy to assist you.